Effective Date: 10 Dec 2024
At SurgiPlus Hospital (“we,” “our,” “us”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, surgiplushospital.com, and use our services, including appointment bookings, inquiries, and blog access.
By using this website, you agree to the practices described in this Privacy Policy. Please read this policy carefully to understand how we treat your personal information.
1. Information We Collect
We collect different types of information when you visit our website:
1.1 Personal Information
When you make an appointment, submit an inquiry, or interact with us via email, we may collect personal details such as:
- Name
- Contact information (phone number, email address)
- Medical history or relevant health information (only when necessary for booking appointments)
- Location information (if provided)
1.2 Usage Data
We also collect non-personal information automatically when you visit our website, such as:
- IP address
- Browser type and version
- Pages visited on the site
- Time and date of visits
- Time spent on pages
- Referring website URLs
This data helps us improve our website and understand how users interact with it.
2. How We Use Your Information
We use the collected information for the following purposes:
- Appointment Bookings: To process and confirm appointments with our hospital.
- Inquiries: To respond to questions or requests for information you submit via the website.
- Medical Services: To provide you with personalized medical services or care, if applicable.
- Communication: To send you appointment confirmations, follow-up emails, and relevant medical information.
- Blog & Educational Content: To provide patient education and health-related information through our blog section.
- Improvement of Services: To enhance the functionality, design, and content of the website.
3. How We Protect Your Information
We take the security of your personal data seriously. To safeguard your information, we implement a variety of security measures, including:
- Encryption of sensitive data
- Secure server connections (HTTPS)
- Restricted access to personal data for authorized personnel only
However, please note that no method of data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise share your personal information with third parties, except as described below:
- Service Providers: We may share your information with third-party service providers who assist with our operations, such as appointment booking systems or email communication platforms.
- Legal Requirements: We may disclose your personal information if required by law or to comply with legal processes, such as subpoenas or court orders.
5. Your Rights and Choices
You have the following rights concerning your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to legal restrictions.
- Opt-Out: You can opt-out of receiving marketing communications at any time by using the “unsubscribe” option in emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device to collect information about your browsing behavior.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the website may not function properly without cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page with an updated “Effective Date.” Please check this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
- Email: care@surgiplushospital.com
- Phone: +91 8329797904
- Address: SURGIPLUS CLINIC Plot 76, In front of sai-parnath school, Nara road, Jaripatka, nagpur – 440014
Thank you for trusting SurgiPlus Hospital with your personal information.